Crazy game — Our Commitment to Responsible Gaming

Knowing your limits and keeping yourself safe is what a truly smart player does. crazy game is always here for you.

Safe Gaming Set Time Limits Budget Control Self-Exclusion Feature Minor Protection Mental Health Awareness Professional Support Life Balance Safe Gaming Set Time Limits Budget Control Self-Exclusion Feature Minor Protection Mental Health Awareness Professional Support Life Balance

1. Our Commitment to Responsible Gaming

Crazy game believes gaming should be a source of fun — not stress or anxiety. We care deeply about the mental and financial wellbeing of every player in Bangladesh, and that care is at the core of our platform. Our goal is to create an environment where users can enjoy themselves freely, but always in a safe and controlled way. Because every user's limits and circumstances are different, we offer a range of self-control tools and support options. Our team monitors activity around the clock to help ensure no user drifts into harmful behaviour — and to provide swift support when needed.

Gaming is only enjoyable when it doesn't interfere with your other responsibilities and needs. crazy game believes that a mindful, responsible player is the true winner. We incorporate responsible gaming messages across all our promotions and advertising, because a user's long-term wellbeing matters far more to us than short-term gain. We commit to making these guidelines not just words on a page, but an integral part of how we operate every day.

2. Recognise the Signs of Problematic Behaviour

Certain behaviours may be a sign that gaming is starting to have a negative impact on your life. Recognising these warning signs is essential to keeping yourself and your loved ones safe.

Financial Warning Signs

  • Placing more bets to try to recover lost money.
  • Spending money set aside for daily expenses on gaming.
  • Continuing to game by taking on debt or borrowing money.
  • Spending money without your family's knowledge.

Psychological & Behavioral Warning Signs

  • Feeling anxious or restless when not gaming.
  • Neglecting work, family, or friends to focus on gaming.
  • Lying or hiding the extent of your gaming.
  • Trying to stop but repeatedly coming back.

Physical Warning Signs

  • Sleep problems or insomnia caused by gaming.
  • Skipping meals or neglecting eating habits.
  • Physical discomfort from sitting in the same position for extended periods.

Relationship Warning Signs

  • Arguments or conflict with family over gaming.
  • Withdrawing socially from friends and family.
  • Losing focus at work or in your studies.

Even a single one of these warning signs appearing in your life is a cause for concern. crazy game encourages you to honestly assess your situation and, if needed, take a break or seek professional help. Remember, asking for help is not a sign of weakness — it's an act of courage and good judgement.

3. Tips for Setting Time & Budget Limits

The most effective way to keep gaming enjoyable is to set clear time and spending limits from the start. crazy game recommends deciding before each session how long you'll play and the maximum amount you're willing to spend. When setting these limits, factor in your monthly income, household expenses, and savings. The money you set aside for gaming should be a small part of your monthly entertainment budget — an amount you can afford to lose without it affecting your daily life. Once you've set your limits, stick to them strictly — whether you're on a winning streak or trying to chase losses.

The same principle applies to time. Avoid long, uninterrupted sessions and take at least a 10–15 minute break every hour. Always prioritise a good night's sleep and time with family over gaming. Keep certain days of the week gaming-free so your mind gets the rest it needs. You can also keep a gaming diary to track your daily time and spending — this habit will help you stay aware of your own patterns.

Deposit Limit

Set your own daily, weekly, and monthly deposit limits.

Time Limits

Decide in advance how many hours you'll play each day.

Loss Limit

Set a maximum loss limit — when you hit it, end the session.

Gaming-Free Days

Take at least two completely gaming-free days each week.

4. Self-Control Features — You're in Charge

Crazy game gives you full control over your own gaming experience.

Set a Deposit Limit

You can set a maximum deposit limit on your account — daily, weekly, or monthly. Once set, the limit cannot be increased before the specified period ends, but it can be lowered immediately. This gives you strong protection against overspending and helps you stay within your budget. Any request to change your limit is carefully reviewed by our support team.

Breaks & Cooling-Off

If you feel like you need some distance, you can pause your account for anywhere between 24 hours and 30 days. During the cooling-off period, you won't be able to log in or place any bets, but your account and balance will remain completely safe. Use this time to reflect, spend quality time with family, and rediscover life beyond gaming. Once the period ends, your account will be reactivated automatically.

Self-Exclusion

If you feel that gaming is getting out of hand, self-exclusion is the most powerful step you can take. Choosing this option will fully deactivate your account for a set period — anywhere from 6 months to 5 years — with no option to reactivate during that time. We will not send any promotional messages to users during their self-exclusion period, and their account will be kept securely on hold. It's a difficult but courageous decision, and crazy game respects it completely.

To use any of these features, please contact our customer support team. They will assist you with complete confidentiality and without judgement. We respect your decision and are committed to standing by you at every step.

5. Protection of Minors

Crazy game strictly ensures that no one under the age of 18 can register or game on our platform. We collect identity documents and other information during registration to verify age, and a more rigorous verification process is applied in any case where there is doubt. Keeping minors away from online gaming is not just a legal obligation — it is our moral responsibility. We believe children and teenagers need an environment free from gaming to develop healthily, and we have taken both technical and administrative steps toward that goal.

If family members are concerned that a child or someone under 18 may be accessing gaming sites through their device, we strongly recommend using parental control software. Enable password protection on your devices and apply browser-level filters to prevent minors from reaching platforms like ours. If you suspect that a minor is using your account, please contact our customer support team immediately — we will act without delay. crazy game makes no compromises when it comes to protecting minors and treats every report of this nature with the utmost seriousness.

Please Note: Always keep your account login details secure. Never share your password with any family member, especially children or teenagers. You are solely responsible for any unauthorised use of your account.

6. Life Balance & Professional Support

Gaming can be a small, enjoyable part of life — but family, health, work, and relationships always come first.

Family & Social Life

Spending quality time with family, staying connected with friends, and taking part in social activities are all essential for good mental health. Gaming can never replace those relationships. If you notice that gaming is pulling you away from the people you care about, it's time to reconsider. Your family and friends are your greatest strength — and your most reliable support when times get tough.

Physical & Mental Wellbeing

Regular exercise, adequate sleep, and a balanced diet keep you mentally resilient and help you avoid emotionally driven decisions. Make time for hobbies and creative activities that bring you joy outside of gaming. Simple things like walking in nature, reading a book, or cooking with family can go a long way in reducing stress and maintaining a positive outlook on life.

Don't hesitate to seek professional help

If you or someone you know is struggling with gaming addiction, seeking help from a mental health professional is the most effective step you can take. Mental health services in Bangladesh are becoming increasingly accessible, and many hospitals and clinics now offer treatment for behavioural addiction. Talk to someone you trust about what you're going through and try to seek support together. Remember, acknowledging the problem is the first step toward solving it — and the most courageous one. crazy game always wants you to live a healthy, happy, and fulfilling life — gaming is just a small part of that, not the whole of it.

To reach our customer support team, email us at: support@crazygame.ws

Stay Aware, Stay Safe

Our goal is to make your experience at crazy game enjoyable every time. For any questions or assistance, visit our FAQ page or get in touch with us directly.

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